I would just like to say that in this day and age when people generally are quick to deride poor service and don’t seem as quick to praise genuinely excellent service that I had to write this email praising the execellent service that I received from Andy Ridler at Compass Security Ltd of Chippenham who recently installed an electric gate system for me . I found the company is an internet search and asked for an estimate to fit the electric gate components I had already purchased which a number of companies had refused to do as they only liked to supply and fit their own but this was no problem for Compass Security Systems . Mr Andy Ridler attended very promptly and provided an acceptable quote and unbiased guidance with regards to the fitting advising a magnetic gate lock would be advisable which was agreed .Subsequently he arrived with his co workers and carried out the fitting of the electrification of the gate and handed it over after explaining how to operate the various functions. They were all extremely polite helpful and completely competent so thank you to you all for your excellent service and I will have no hesitation in using your services in the future and recommending your company to friends and acquaintances in the future.
May I congratulate all your staff for the excellent work carried out at Campbell Court, both I and the residents were very pleased with the professionalism and how tidy each area was after the works were completed, quite exceptional.
Compass were recommended to me by my builder and I have been very impressed with the service. From designing the entrance and automation options, to installing and supporting, we have been delighted. Andy has been always on hand for advice and guidance and now installed, the gates and the access entry systems are working perfectly.
I would have no hesitation in highly recommending Compass Security Systems.
I was given Compass Security Systems name from my neighbour as a recommendation to add electric opening and closing to my gates. The work was carried out with minimum lead time and to a very high standard. Andy and his team from Compass were excellent and installed quickly with no fuss. Overall an excellent job. Aftercare is also excellent with any issues / servicing carried out / fixed quickly.
I would recommend Compass Security to anyone.
Gates are fabulous! We have had so many comments from friends and neighbours who are all hugely impressed. I also put some pictures on Facebook with credits to yours and Chris’s companies as I had at least one friend ask for the details.
We contacted three companies for quotes to supply and install three sets of timber electronic double gates. Compass Security Systems reacted immediately with site visit same day and detailed quote shortly after. Another company didn’t bother responding and the other we had to chase for two weeks to obtain a written quote. Andy Rids was most helpful in offering options and sound advice and the great customer service extended throughout the project. The installation team were extremely professional and the product quality exceptional. Competitively priced with people who care and take pride in their work we highly recommend Compass Security Systems to anyone considering gate or security system installation.